When it comes to ICT performance and availability, prevention is always better than cure. Our 24×7 remote monitoring and management service allows you to be one or two steps ahead of outages.
24×7 monitoring and management
Our monitoring package will benefit any size of business including internal ICT teams. It will help everyone to ensure their IT estate runs efficiently and safely while freeing up resource to focus on more strategic goals.
We do this by monitoring your software and hardware, and by automating critical software and security updates. We also provide an early warning of possible ICT problems, so you can deal with impending issues and keep everything running smoothly.
For larger organisations or those aiming for compliance accreditations, our remote monitoring and management service goes some way towards meeting Event Management requirements, and it conforms with best practice.
What we cover
- Servers, laptops, workstations and networks are scanned for problems and anomalies that warn of impending problems, 24 x 7
- Backup and data storage monitored for success and critical irregularities
- Network infrastructure monitored
- Faults and outages identified as soon as they happen
- Security, anti-virus, anti-spam updates applied automatically, where possible out-of-hours
- Bespoke preventative ransomware protection
- Software updates and patches applied automatically and scheduled when they will cause the least disruption
- Hardware and software assets audited
Our 24×7 monitoring service can be combined with our other managed services depending on your specific needs.