It Services

Phone Systems

High-Quality Customisable VOIP Telephone Systems to Integrate With Your Business

In today’s connected world, communications services are vital to any business.

Communication is fundamental in the smooth running of any business and helps deliver high quality customer service.

Using VoIP Systems

At Dolphin ICT we provide high-quality customisable VOIP telephone systems to integrate with your business. We use business grade equipment which is proven to be reliable and put in redundancy to minimize any issues.

Calls can be made not only through a regular phone handset, but also via your computer and tend to be cheaper to install than normal telecommunication systems.

Various business call packages can be purchased which give inclusive minutes similar to how mobile phone tariffs work, these packages are tailored to your business’ individual requirements and can include local, national, mobile and international minutes.

What we supply

Phones

Business grade phones with advanced features. Cordless handsets, from a single base station to multiple nested bases across a large site.

Cloud Based PBX Systems

Cloud based PBX systems are perfect for smaller businesses who want the advantages of a VoIP phone system but do not have the infrastructure on site.

Onsite PBX Systems

For larger and more complex systems. We can program systems in nearly any way your business needs, from time conditions which change for holidays to advanced queue management with queue call back functionality.

Call Centre Solutions

We can bring your call centre up to the latest technology. Setup departments so that they receive the correct calls, set queue priorities to give preference to orders over customer service, have web call back functionality and feature rich reporting to see which of your agents are using their time effectively.

Interested in a phone system?

To book a meeting with an experienced IT specialist, call us on 01302 638 722.

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Forward Thinking, Flexible and Putting Your Business Needs First